Contact Us

01264 335566

11 Bridge Street, Andover, SP10 1BE

Mon – Fri: 9:30 – 5:30

Sat: 9:30 – 3pm

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Complaints

If you’re unhappy with any aspect of our service please let us know. We take all complaints seriously. Should you wish to raise a complaint please either contact ourselves by email above or call and ask to speak to the owner on 01264 335566

All financially regulated complaints will be logged and you will receive an acknowledgement letter within 5 days. Whilst we have 8 weeks to fully investigate your complaint and issue a final response letter we will endeavour to conclude our investigations as swiftly as possible. If you’re still unhappy with the outcome you can escalate the complaint to the financial ombudsman service (link) their details will be provided with the final outcome letter

COVID – 19

Here at Ewe Cash the safety of our customers and staff is extremely important to us. Due to this, we have closed this store until this is all over. Please make sure you and your families and friends all stay safe.

We are still partially trading on-line.

Gold / Silver Buying & Pawnbroking

Please Call 01264 335566 or ideally email andover@ewecash.co.uk to discuss the new process whilst the shop is closed. If you email please include a contact number.

Currency / Western Union / Log Book Loans / Chq Cashing

These services are currently not available

Buy Backs

Existing Buy Backs can be redeemed or renewed by calling 01264 335566 or ideally email andover@ewecash.co.uk to discuss the new process whilst the shop is closed. If you email please include a contact number.

We are unable to offer new buybacks at this time.

Selling items to us (not gold/silver)

We are unable to buy items at this time

Buying Items from us

This is available either via our website or our eBay store. These items will be delivered to you.

If you have any questions or queries please email andover@ewecash.co.uk

Stay safe and we will re-open as soon as possible.